Terms & Conditions

Welcome to Gatelink Innovations. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

1. Introduction

   These Terms & Conditions govern your use of the website and services provided by Gatelink Innovations (“we”, “us”, or “our”). By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

2. Services

   Gatelink Innovations provides software development, mobile/web app development, IT consulting, maintenance, and digital solutions. All services are delivered based on signed agreements, proposals, or quotations between you (the “Client”) and Gatelink Innovations.

3. Intellectual Property Rights

   All content on this website — including text, images, graphics, code, software, and branding — is the exclusive property of Gatelink Innovations or its licensors. You may not reproduce, modify, distribute, or use any materials from this site without written permission.

4. Client Responsibilities

   • Provide accurate information required for project execution.
   • Not misuse our website or attempt unauthorized access to our systems.
   • Not post or transmit harmful, illegal, or misleading content.
   • Not engage in actions that could harm our website, reputation, or services.

5. Project Agreements

   Each project undertaken by Gatelink Innovations is governed by a separate agreement detailing:

   • Scope of work
   • Pricing and payment terms
   • Delivery timelines
   • Ownership of deliverables
   • Warranty and support terms
   • Confidentiality agreements

6. Confidentiality

   We respect the confidentiality of your data, ideas, and business information. We will not disclose your confidential information to third parties unless required by law or necessary to complete your project (with your approval).

7. Payment Terms

   Payments must be made as per the agreed proposal or contract. Gatelink Innovations may pause or terminate work for overdue payments. All paid amounts are non-refundable unless explicitly stated otherwise in the agreement.

8. Limitation of Liability

   To the fullest extent permitted by law, Gatelink Innovations is not liable for:

   • Any indirect, incidental, or consequential damages
   • Loss of business, revenue, or data
   • Delays due to third-party services or unforeseen circumstances

   Our total liability will not exceed the amount paid by the client for the specific service.

9. Warranties & Support

   While we strive to deliver high-quality and reliable software solutions, we do not guarantee that:

   • The website will always function without errors or interruptions
   • The services will meet every expectation or requirement

   Support and warranty terms will be defined in the individual project contract.

10. Third-Party Links

    Our website may contain links to third-party websites for convenience. Gatelink Innovations is not responsible for the accuracy, quality, or policies of those external websites.

11. Termination

    We may suspend or terminate your access to our website or services if:

    • You violate these Terms & Conditions
    • You provide false information or engage in harmful activity

    Upon termination, all rights granted to you will cease immediately.

12. Governing Law

    These Terms & Conditions are governed by the laws of Nepal, and any disputes will be handled in the courts of Kathmandu, Nepal, unless otherwise agreed.

13. Contact Us

    For questions or concerns related to these Terms & Conditions, please contact:

    Gatelink Innovations
    Email: info@gatelink.com.np
    Phone: 9769917179, 9743227727
    Address: Bagbazar-28, Opposite Nimb Bank, Kathmandu, Nepal